IT Support Comparison

Managed Services (MSP)

Most Popular

Block Hours Account

On Demand

Pricing

By month based on number of devices covered.

By account number Block Hours level. Discounts of 24% to 30%. Prepaid. Not refundable.

By the hour. Payment is expected at time of service unless previously arranged.

Contract Relationship

Yes

Yes

No

Anti-virus

Included (read more)

Not Included (available)

Not Included (available)

Prioritization

Highest consideration over all support requests.

Prioritized over non-contractual support requests.

These calls are performed as quickly as our schedule permits. 

24/7 Monitoring of Your Network and Devices

Included

Not Included

Not Included

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